Server Configuration Check
PHP Version
PHP Version: 8.3.31
Required Extensions
PDO (Required for database): LOADED
PDO MySQL (Required for MySQL database): LOADED
Multibyte String (Required): LOADED
JSON (Required): LOADED
OpenSSL (Required): LOADED
cURL (Required): LOADED
File Info (Required): LOADED
ZIP (Optional but recommended): LOADED
GD (Optional for image processing): LOADED
Memory Limit
Memory Limit: 128M
Upload Settings
Max Upload Size: 2M
Max Post Size: 8M
Directory Permissions Check
/home/fkawortw/ticket-helpdesk/storage: Permissions 0775, Writable: YES
/home/fkawortw/ticket-helpdesk/bootstrap/cache: Permissions 0775, Writable: YES
Environment File Check
.env file exists
File size: 1296 bytes
Database Connection Test
PDO and PDO MySQL are available
Database connection failed: SQLSTATE[HY000] [2002] php_network_getaddresses: getaddrinfo for "172.93.108.60" failed: Name or service not known
Full PHP Info
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Action Items
- If PDO is missing: Contact your hosting provider to enable PHP PDO and PDO MySQL extensions
- If directories are not writable: Set permissions to 755 or 775
- If .env is missing: Copy .env.template to .env and configure it
- After fixing PDO: Delete this phpinfo.php file for security